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TICKET OPTIONS
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TERMS

TICKET TERMS AND CONDITIONS

PLEASE READ CAREFULLY BEFORE REGISTERING. BY REGISTERING, YOU AGREE TO THE FOLLOWING

 

All persons registering for any of the above Tickets are subject to the Ticket Terms and Conditions. 

Anyone participating in the Competition is also subject to the Competition General Rules.

 

1. Definitions

'Ticket' = In-Person Solo Participant (ISP), In-Person Ensemble Participant (IEP), Online Solo Participant (OSP), Online Ensemble Participant (OEP),

In-Person Casual (IC), Online Casual (OC), In-Person One Class (1C)
'Holder' / 'Participant' = Anyone who h
olds a Ticket
'FULL Participant' = Anyone who holds ISP, IEP, OSP or OEP
'CASUAL Participant' = Anyone who holds IC, OC or I1C
'Festival' = Marimbafest 2024 week from Sunday 30th June 2024 to Saturday 6th July 2024
'Competition' = Marimbafest 2024 Solo & E
nsemble Competition
'Marimbafest Team' = the organisation that is in charge of the direction of Marimbafest 2024

'WAAPA' = The Western Australian Academy of Performing Arts, venue of Marimbafest 2024

'RGA' = Richard GIll Auditorium, the performance venue of Marimbafest 2024

'WAAPA Marimbafest Zone' = The area of WAAPA that is being used for Marimbafest 2024's activities (RGA, Green Room, Handa Studio and nearby connected hallways and foyers). The rest of the WAAPA campus is not being used for Marimbafest 2024.

'Executive Director' = Adam Tan, Executive Director of Marimbafest 2024

2. General Ticket Rules

All tickets, once issued, are non-refundable and non-transferrable.
It is the Holder's responsibility to attend the Festival. Failure to do so will not result in a refund being issued.
Tickets cannot be exchang
ed for cash or for another kind of Ticket.
Participants can hold up to two FULL Participant Tickets (e.g. IEP and ISP) simultaneously.
Participants cannot hold both FULL and CASUAL Participant Tickets simultaneously.

In-Person Participants cannot also purchase Online tickets for either category.

Online Participants cannot also purchase In-Person tickets for either category.
Tickets do not include accommodation or food expenses, but some lunches and afternoon teas are provided for in-person FULL Participants.

Limited amenities, such as coffee, tea and snacks will be provided for in-person CASUAL Participants.
Accommodation and food must be booked and organised separately by the Participant.
Early Bird pricing expires on 1st 
March 2024, at which point all Ticket pricing will increase by up to 25%.
Registrations will close on 1st May 2024. No late regi
strations will be accepted.

3. General Participation Rules

In-Person participation options are available to everyone.

Online participation options are only available for residents outside of the metropolitan Perth area, including residents of country Western Australia, other Australian States and Territories, and overseas countries and territories.

In-Person Participants will participate at all events live in-person during Marimbafest Week within the WAAPA Marimbafest Zone.

Online Participants will participate through video submissions and Zoom for masterclasses during Marimbafest Week.

Online Participants are responsible for any potential time zone changes between their State/Territory/Country and Western Australia (GMT+8).

With the exception of relevant Competition events (e.g. live rounds and warmup/practice times), attendance to scheduled events is not enforced by the Marimbafest Team, and all Participants are responsible for what events they choose to attend.

All handouts and recordings of Marimbafest Week, including masterclasses and concerts will be made available to download by all Participants up to 14 days after the Festival's completion.

4. In-Person Solo Participant (ISP) Rules

ISP Tickets are non-refundable and non-transferrable, and requires registration using the form.
ISP Tickets are for one person only
.
ISP Tickets allow its Holder to become a Participant.
You can only hold one (1) ISP Ticket. You may hold an IEP Ticket as well, but only one (1) of each. The ISP Holder may participate and compete in the Solo Category of the Competition in-person at the RGA at WAAPA.
The ISP Holder may participate in-person at all activities during Marimbafest Week at the WAAPA Marimbafest Area, including masterclasses, concerts and more.
The ISP Holder will be able to access all in-person amenities, including complimentary lunches on certain days.
The ISP Holder will receive their prizes (if won) and gifts in-person.
The ISP Holder cannot also hold a CASUAL Ticket.

5. Online Solo Participant (OSP) Rules

OSP Tickets are non-refundable and non-transferrable, and requires registration using the form.
OSP Tickets are for one person only.
OSP Tickets allow its Holder to become a Participant.
You can only hold one (1) OSP. You may hold an OEP as well, but only one (1) of each. The OSP Holder may participate and compete in the Solo Category of the Competition online through video submission.
The OSP Holder may participate online at all activities during Marimbafest Week, including masterclasses, concerts and more.
The OSP Holder will receive their prizes (if won) and gifts by post.
The OSP Holder cannot also hold a CASUAL Ticket.​

6. In-Person Ensemble Participant (IEP) Rules

IEP Tickets are non-refundable and non-transferrable, and requires registration using the form.
IEP Tickets are for one person who is a member of an ensemble (2-10 people), of which the ensemble has chosen appropriate repertoire as per the Competition Rules.
Every member of each in-person ensemble must purchase one (1) IEP Ticket each.
IEP Tickets allow its Holder to become a Participant.
You can only hold one (1) IEP Ticket. You may hold an ISP Ticket as well, but only one (1) of each. The IEP Holder may participate and compete in the Ensemble Category of the Competition as part of an ensemble in-person at the RGA at WAAPA.
The IEP Holder may actively participate in-person at all activities during Marimbafest Week at the WAAPA Marimbafest Area including masterclasses, concerts and more.
The IEP Holder will be able to access in-person amenities, including complimentary lunches on certain days.
The IEP Holder will receive their prizes (if won) and gifts in-person.
The IEP Holder cannot also hold a CASUAL Ticket.

7. Online Ensemble Participant (OEP) Rules

OEP Tickets are non-refundable and non-transferrable, and requires registration using the form.
OEPTickets are for one person who is a member of an ensemble (2-10 people), of which the ensemble has chosen appropriate
repertoire as per the Competition Rules.
Every member of each online ensemble must purchase one (1) OEP Ticket each.
OEP Tickets allow its Holder to become a Participant.
You can only hold one (1) OEP Ticket. You may hold an OSP Ticket as well, but only one (1) of each. The OEP Holder may participate and compete in the Ensemble Category of the Competition as part of an ensemble online through video submission.
The OEP Holder may participate online at all activities during Marimbafest Week, including masterclasses, concerts and more.
The OEP Holder will receive their prizes (if won) and gifts by post.
The OEP Holder cannot also hold a CASUAL Ticket.

 

8. In-Person Casual Participant (IC) Rules

IC Tickets are non-refundable and non-transferrable, and requires registration using the form.
IC Tickets are for one (1) person who would like to passively participate in masterclasses only.
IC Tickets allow its Holder to become a CASUAL Participant.
You can only hold one (1) IC Ticket. You cannot hold a FULL Ticket simultaneously.

The IC Holder cannot participate in any Competition related activities, other than observing the public segments as an audience member.
The IC Holder may participate as an observer in-person at all masterclasses and concerts during Marimbafest week within the WAAPA Marimbafest Area.
The IC Holder has access to some amenities (e.g. tea and coffee and snacks) during the week, but not dedicated lunches.
The IC Holder will not receive any gifts or prizes.

9. Online Casual Participant (OC) Rules

OC Tickets are non-refundable and non-transferrable, and requires registration using the form.
OC Tickets are for one (1) person who would like to passively participate in masterclasses only.
OC Tickets allow its Holder to become a CASUAL Participant.
You can only hold one (1) OC Ticket. You cannot hold a FULL Ticket simultaneously.

The OC Holder cannot participate in any Competition related activities, other than observing the public segments as an audience member.
The OC Holder may participate as an observer online at all masterclasses and concerts during Marimbafest week.
The OC Holder will not receive any gifts or prizes.

10. Age Limits and Accompanying Persons

FULL Participants must not be older than 35 years of age as at 1st January 2024. CASUAL Participants may be of any age.

Participants under 18 who are attending in-person (including FULL and CASUAL participants) will be permitted to have one (1) parent or guardian present with them throughout Marimbafest's participant-exclusive activities (e.g. masterclasses, amenities, warmup and soundcheck sessions).
For the Opening Reception, Participants under 18 may bring up to two (2) parents and/or guardians.
Participants who are under 18 but do not need parental supervision must ensure they sign a duty of care waiver upon registration.

11. Media Release For All Attendees

Whilst in public areas of the WAAPA Marimbafest Area (RGA, Green Room and Handa Studio), all Attendees, including Participants, Faculty, Staff and members of the public agree to being photographed or videographed during Marimbafest Week.

The submission of a Ticket Registration Form is considered your consent to the taking and release for photographs and videos.

By entering the RGA, audience members consent to being filmed or photographed whilst watching concerts.

Photos and videos will be used for marketing purposes, including Marimbafest's social media (e.g. Instagram, YouTube, Facebook and this website) and other print media (e.g. posters and flyers).

Photos and videos that do not make it to public platforms will be deleted after the Festival's completion.

If any party would not like to be photographed or videographed, please inform the Marimbafest Team immediately.

 

12. Ticket Holder's Good Standing

Marimbafest Australia reserves the right to void or cancel any Participant's Ticket (in-person and/or online) if they are deemed to be engaging in
disrespectful, disruptive, unlawful, abusive, threatening or any other offensive behaviour during or before the Festival.
Any individuals seen to be engaging in disrespectful, disruptive, unlawful, abusive, threatening or any other offensive behaviour towards any party
will be subject to immediate removal from the Festival, with any criminal offences being pursued through the appropriate authorities.

Any individuals seen to be engaging in the above described behaviour on the Festival's online platforms will be permanently banned from the Festival's online services by the Marimbafest Team.

All campus property  of WAAPA and its associated staff, students and personnel must be treated with care. Any damages to instruments, furniture and/or other equipment by Participants or any other attendees will result in legal action to recover damages through the appropriate channels.

Personal belongings brought to the WAAPA campus and WAAPA Marimbafest Area are the responsibility of its owners.

Marimbafest Australia and the Marimbafest Team waives the right to any responsibility for theft, loss and damage to personal belongings.

13. Cancellation and No-Show

If a Ticket Holder does not show up to all events, they are not entitled to any refund or discount.
Cancellations will not result in a refund given unless in the circumstances listed below.
The Festival may also be cancelled due to unforeseen circumstances, such as natural disaster, man-made emergency etc. In this situation, where the event is unable to continue, refunds will be given by the Marimbafest Team.

14. Privacy and Information

Any personal or private information submitted through confidential channels to the Marimbafest Team (e.g. any registration forms, individual email correspondence) will only be viewed by Marimbafest Team members.

All personal and/or private information will only be stored securely for the duration of the Festival, and will be deleted upon completion of the Festival.

15. Other Conditions

Marimbafest Australia reserves the right to amend any of the above terms and conditions as required.

Marimbafest Australia takes no responsibility for any damages or adverse action caused by Participants whilst at the WAAPA campus.

Marimbafest Australia is only responsible for activities and events that happen within the WAAPA Marimbafest Area.

Any activities or events that happen outside of the WAAPA Marimbafest Area are the responsibility of their respective organisers.

Any disputes about the above terms and conditions will be resolved through consultation with the Executive Director and associated parties.

If you have any questions about the above Rules, please contact us at marimbafestaustralia@gmail.com.

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